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    India, China & Malaysia top At Kearney survey again

    According to global management consulting firm AT Kearney’s ranking of the best outsourcing destinations. “The India is the favourite back-office of the world ” By the three Asian countries: India, China and Malaysia. The top three slots in AT Kearney’s 2011 Global Services Location Index (GSLI) are occupied.  The top three rankings since the inception of the GLSI in 2003,  the three countries have enjoyed  demonstrating “remarkable staying power, thanks to their deep talent pools and cost advantages”.  With amongst Asean member countries, the Malaysia remains a force to reckon  which are fiercely competing for a slice of the global offshoring pie. It has slipped down from the fourth to seventh ranking and the Philippines from the seventh to ninth ranking. While the  Indonesia continues to rank at No. 5, Thailand.  The top 50 countries worldwide for locating outsourcing activities, including IT services and support, contact centres and back-office support, the Global Services Location Index analyses and ranks.  In categories such as financial attractiveness, people and skills availability and the business environment, The rankings are based on a country’s performance. The Indonesia, Vietnam and Thailand have not yet devoted as much as they can to promoting information and communications technology, but they score highly in the index because of their vast talent pools and competitive wages. in GSLI.  In the Asia dominates the top ten positions.  The report said, “India is the all-around standout, able to provide manpower for any type of offshoring activity. With its first-mover advantage and deep skill base, it still maintains the lion’s share of the IT services market,”  being the “preeminent destination and leader” in all fields of offshore services.  Furthermore, the report says India has proven itself adept at competing in all dimensions of the industry,   The India has excellence in IT, thanks to its elite educational institutions, in the BPO because of the large annual output of qualified graduates and in voice, because of the English language capabilities of its population.  In front of Malaysia, With its first-mover advantage and deep skill base, India remains the unquestioned leader in the index a half-point ahead of China and a full point  “On top of that, India’s IT services stalwarts are moving up the value chain,” the report said, adding that companies such as Infosys and Wipro are developing their R&D capabilities and expanding well beyond their traditional vendor roles. According to Erik Peterson, managing director of A.T. Kearney’s Global Business Policy Council. he said that “Regardless of changes in the outsourcing industry business model and other temporary setbacks, we believe the era of globalisation of services production has only just begun,” “IT and BPO business process outsourcing offshoring are early manifestations of a larger trend that, in the long run, means that more functions can and will be considered for localisation in countries outside of which end-customers reside.
  Based to Johan Gott, manager of research for the Index, he said that “We have already witnessed a shift in the footprint of manufacturing across the globe to a point where emerging markets have become manufacturing powerhouses, and we can expect to see a dramatic shift in the relative balance of service production among the developed and emerging markets in the future,”  The outsourcing is a big advantage to the businesses that want to have an immediately rising.




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