In the Eastern Europe, the 2011 Global Services 100 list and categories, the Global Services published. The Global Services 100 providers and the recognized in the category Emerging Leaders, the IBA Group was listed. Using the matured models of the service delivery, the list was representing companies that demonstrate the excellence in delivering the ITO and the BPO globally. Through the online survey, the companies was opted to participated in the survey were asked to the share exhaustive information. It was deriving using the scientific research methodology, in the top 100 list and the names in the categories based on over 200 data points and the several qualitative parameters. Based on the four primary pillars, the GS100 model for the analysis, the management excellence that including the paying customer, the verticals represented, the new customers, geographies represented, the sectoral diversity, customer case studies, the contract sizes, the complexity of the projects, marquee clients and the important wins. In the Global Delivery Maturity, it includes the type of work done, the global delivery footprint, the expansions, headcount and the growth in headcount. It also includes the breadth of the services portfolio9 that includes here the breadth of the capabilities and service offerings across the ITO and BPO, the engagement models, domain expertise across verticals, vendor management practices, the category leadership, the new capabilities and services launched and the ability to serve niche markets. The globals services is one of the biggest issue, that includes that the Information Technology is increasing. Most of the people is using the outsourcing technique and strategy. To outsource in the other country and other company you should know first the things that will help you and you should plan first. This is very helpful in a way that the economy, people, business and the company is having a benefits when it comes in outsourcing.