North Warwickshire Borough COuncils and Dacorum have joined a shared service which provides transactional services to the councils. CapacityGRID which provided by IT services firm Liberata has over 25 councils using its services to complete business processes such as the revenue and benefits transactions. It also provides cost savings joining the shared service that removes the need for the councils to make upfront investments and go through the procurement processes.
The shared services are appropriate in organizations that run the same processes, this is stated by Ruth Ormsby who headed up the NHS Shared Business Services. The NHS Shared Business Services uses an Oracle platform and a single set of the processes to run a single set of the processes to run the back offices of over 100 NHS trusts. Ormsby who’s now working in Accenture
REFERENCE:
http://www.computerweekly.com/news/2240148518/Two-more-councils-join-CapacityGRID
